From export folders to cue-sheet language
This page walks through how a Live Event Engagement Audit actually runs — the custom service-model view for teams who want to see the working rhythm before they book.
Intake & clock alignment
We confirm time zone, stream start versus first programme cue, and which logs you can share. Incomplete exports are named early so expectations stay honest.
Question framing
Together we pick the engagement questions that matter for this night: premiere retention, sponsor tolerance, guest impact, or series drift. The audit answers those questions — not every chart possible.
Timeline mapping
Concurrent viewers, chat velocity, and reaction spikes are plotted against the rundown. Product moments (pushes, lobby changes, quality switches) sit on the same clock as editorial cues.
Findings pack
You receive written observations in programme language, prioritised recommendations, and clear notes where evidence was thin. We avoid inventing certainty the logs cannot support.
Live debrief
A 90-minute session with live-ops or product stakeholders turns the pack into cue changes for the next airing. Owners and next tests are agreed before we close.
Prefer to start with planning, not a full audit?
A Pre-Broadcast Measurement Brief sets markers before premiere night so the later reading has cleaner evidence.
See the brief